Frequently Asked Questions
Sometimes, guests have many of the same questions. We’ve compiled the most frequent of those, and provided answers below. If you don’t find the answer to your question, please let us know and we would be happy to help in any way possible to make your CreekFire Resort vacation a memorable and fun experience. Contact Us.
Yes! Maximum occupancy is eight (8) people (this includes the guest and their visitors). Guest must register all visitors with the front desk prior to their arrival identifying the visitor(s) by name and period of time they will be in the Resort.
Check in time is 2-6 p.m. Check out time is 8-11 a.m.
Pool hours are 8 a.m.-10 p.m. year-round.
Lazy River and Splash Pad hours are March 1 – Oct. 31 10 a.m.-8 p.m.
Quiet hours are 10 p.m.-7 a.m.
CreekFire has a trolley / shuttle that takes guests into Savannah. The trolley picks you up around 9 a.m. and drops you back off at 5 p.m. The tour itself only lasts 1 hour and half, then they have designated spots where you can get off and eat lunch or go shopping. It’s $35 to $45 per adult and we offer a $5 off coupon when you sign up for it.
Non-gas motor golf carts are allowed. One (1) golf cart is allowed per site. Golf carts must be registered with the front desk and must have a visible site card. Drivers must possess a valid drivers license and be at least 21 years of age.
We do rent golf carts, a 4 seater is $80/day, a 6 seater is $120/day before tax.
Fires must be contained within the fire ring provided. All fires must be completely extinguished at the end of the evening. Personal grills are permitted on site and must be always attended. Grills may not be used on top of picnic tables.
Yes, we do offer complimentary WiFi. Please know it is not intended for streaming services; signal strength depends on both location and occupancy. If you are needing WiFi for business, please consider bringing a personal hotspot.
Guests may not post “Beware of Dog” or “No Trespassing” type signs on the Recreational Vehicle, hereby “RV” (e.g. trailer, motorhome, fifth wheel, etc.) site or in / on the windows of the RV. Guests may display one portable, removable official Country (e.g. US, Canada, etc.) flag, or official flag of the State, not larger than 4 1⁄2 feet by 6 feet, in a respectful manner in or on their RV or site. Guests may also display one portable, removable official flag, not larger than 4½ feet by 6 feet, which represents the United States Army, Navy, Air Force, Marine Corps, or Coast Guard, sports teams, holidays, non-political or a POW-MIA flag in a respectful manner in or on their RV or site. No other flags may be displayed on the RV, on the lot, or anywhere else, to include any and all political flags, signs, or advertisements.
- Reservation Policy:
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- Daily Reservations (less than 15 days) payment in full is required at time of booking.
- Daily Reservations (15-29 days) a 25% deposit is required at time of booking and the balance is due 14 days prior to arrival.
- Long term reservations (30 days or more) a 25% deposit of the first month is required at time of booking and the balance is due no less than 30 days prior to arrival.
- General Cancellation Policies:
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- All cancellations must be received in writing.
- A no show will result in forfeit of the entire deposit and the reservation will be canceled.
- There will be no refunds for shortened lengths of stay.
- There will be no refunds due to inclement weather, but dates can be changed as long as the dates are within the same year (within 12 months of the original reservation).
- Cancellation of Daily Reservations (Less than 30 Days)
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- Cancellations 14 days or more before check-in, will receive a refund less a 25% cancellation fee.
- Reservations canceled less than 14 days before arrival are not eligible for a refund.
- Cancellation of Long-Term (30 days or more) Reservations
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- Cancellations 30 days or more before check in date will receive a refund less a 25% cancellation fee.
- Cancellations less than 30 days or more before check-in, will forfeit their deposit.
- Annual (12 months) – Early Departure
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- Rate will revert to the appropriate rate for actual RV site stay unless the monthly rate is less than the annual rate. Any refund due will be determined using the adjusted rate.
- Refunds will be made according to the original payment type.
- Credit card payments will be credited to the original credit card.
- Refunds for reservations paid by Check will be processed at Cove’s home office. Please allow up to 14 business days for refund.
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- Cabins
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- A refundable $100.00 security deposit and non-refundable $35.00 cleaning fee will be added to your remaining balance on the day of check-in. A non-refundable $30.00 per pet fee (max of 2) will be added to pet friendly cabins.
This property is privately owned. The camper accepts camping privileges with the understanding that he does hereby release the Campground, its officers and employees of all liability for loss or damage to property and injury to his person arising out of his use of its camping facilities, and agrees to indemnify the Campground, its officers and employees, against claims resulting from loss or damage to property or injury to the person of any member of the family or guest of the registered camper arising out of the use of its camping facilities.
$2 booking fee and $3 per day amenities fee applies to all reservations. Refundable security deposit of $250 for monthly rates. Conditions apply: Site must be left in the condition it was found. * Prices are subject to change.